Nominated Treating Doctors (or NTDs) are very busy people. They are often worker's General Practitioners and typically deal with non workers compensation matters most of the time. That means not having to deal with other third parties such as insurance companies, independent doctors and return to work coordinators. However, in terms of workers compensation claims the NTD is vital to the progress of any injured worker's recovery. This means communicating with them as a return to work coordinator is essential. However, how do you balance getting the information you need to assist the RTW process and not bombarding the NTD with inappropriate questioning/enquiries about the injured worker's recovery?
Below is a one page tip sheet which may provide you with some handy tips on how best to communicate with the NTD in a number of different situations. I hope you find it useful in managing this important relationship in the RTW process.