The role of reporting workplace injuries to an insurer/agent is typically that of the RTW coordinator in most workplaces. However, the RTW Coordinator is typically not the first employer representative to know about the injury. Rather this is normally the worker's supervisor or manager. In NSW, the insurer must be notified of an injury within 48 hours of the employer becoming aware of the injury. The "employer" includes the worker's supervisor or manager. Thus, the reporting time starts when the ‘employer’ becomes aware of the injury. As a RTW Coordinator, it is essential to have processes in place to allow supervisors and managers to report injuries, especially if the RTW Coordinator does not work weekends or full time hours. The attached TIP SHEET provides some suggestions for what processes you should consider implementing within your workplace to assist in ensuring supervisors and managers report injuries in a timely manner.